“Expressing Regret” is the Apology Language that zeroes in on emotional hurt. It is an admission of guilt and shame for causing pain to another person. For those who listen for “Expressing Regret” apologies, a simple “I’m sorry” is all they look for. There is no need for explanation or “pay back” provided the apology has truly come from the heart. “Expressing Regret” is a powerful Apology Language because it gets right to the point. It doesn’t make excuses or attempt to deflect blame. Above all, “Expressing Regret” takes ownership of the wrong. For that reason, “Expressing Regret” is understood as a sincere commitment to repair and rebuild the relationship. The “Expressing Regret” Apology Language speaks most clearly when the person offering the apology reflects sincerity not only verbally, but also through body language. Unflinching eye contact and a gentle, but firm touch are two ways that body language can underscore sincerity.