Category: Workplace

Q&A: As a manager of a small business, how do I implement your appreciation tips?

Q: As a manager of a small business team, I’m wanting to implement some of your appreciate tips. Where do I start?

A: Take a particular group of employees that you manage and communicate with them the idea of The 5 Languages of Appreciation in the Workplace. See if they would be willing to take the online quiz so that all of you will then know the primary appreciation language, the secondary appreciation language and the one that is least valuable to those individuals. Let’s see if this would enhance the work relationship. If you start with a small group and they find out it really works and changes the emotional climate, chances are you can then move to another group within the business. I believe that when workers feel appreciated, the company is going to prosper far more than when workers don’t feel appreciated.

Difference in the Climate

So many people have encouraged me to take the five love languages to the workplace. So, I teamed up with Dr. Paul White and after three years of research we have released a new book:  The 5 Languages of Appreciation in the Workplace. We hope that this book will do for work relationships what the five love languages has done for millions of marriages.

You need not be the supervisor or manager to read the book and implement its concepts. Take the free on-line inventory that comes with the purchase of the book and learn your own primary ‘appreciation language’, secondary language and the one that is least meaningful. Encourage your co-workers to do the same. You can make a difference in the climate of your workplace.

Scale of 0-10

On a scale of 0–10, how much appreciation do you feel from your supervisor? How about your co-workers? Employees and volunteers perform better if they feel appreciated. However, it is not enough to express appreciation, it must be expressed in a way  that is meaningful to the employee.

Here are the five languages of appreciation that Dr. Paul White and I discovered:

  1. Words of Affirmation
  2. Quality Time
  3. Acts of Service (that is offering to help out)
  4. Tangible gifts
  5. Appropriate Physical Touch

Words of appreciation may make one employee feel appreciated, but be rather empty to another.  Learn the language of  each employee and change the climate of your workplace.  For better work relationships, visit

Employee Related Concerns

Business leaders say that their biggest employee-related concerns are: discouragement, burnout, feeling overwhelmed, losing the positive corporate culture built over the years, and how to encourage employees with reduced financial resources available.

When people feel appreciated, they are excited about going to work. They are committed to the company, and their performance is likely increased. Learning to speak the appreciation language of each employee is extremely important. One size does not fit all. Our on-line assessment—the Motivating by Appreciation Inventory—comes free with the purchase of The 5 Languages of Appreciation in the Workplace.

No Praise or Recognition

A recent Gallup poll indicated that 70% of the workers in the United States say that they receive no praise or recognition in the workplace. One man said to me, “I have worked for this company for 20 years and in 20 years, no one has ever told me that they appreciate what I do.” How sad. I think that most managers try to express appreciation, but often their efforts do not connect, because they are speaking the wrong language.

We believe The 5 Languages of Appreciation in the Workplace will help managers and colleagues be more effective in expressing appreciation. When people feel appreciated they will reach a higher level of their potential and have a higher level of job satisfaction. This is good for the customer and for the business.

I Love Working Here

One lady said about her job, “I love working here!  I can’t think of any other place I would rather work.” WOW! Every supervisor would like to hear that. But not everyone feels that way. One man said, “I’d leave this place tomorrow if I could find another job.” What is the key to job satisfaction? I believe it lies in one word:  appreciation. When people feel appreciated, they like to come to work.

My newest book, The 5 Languages of Appreciation in the Workplace, is designed to help you be effective in communicating appreciation. What makes one person feel appreciated, does not work for another. Along with the book, we created an on-line assessment that comes free when you buy the book.  It’s called: Motivating by Appreciation Inventory. Discover your appreciation language today.

Crying Out

According to research conducted by the US Department of Labor, 64 percent of Americans who leave their jobs say they do so because they don’t feel appreciated. Something deep within the human psyche cries out for appreciation. When that need is unmet, then job satisfaction will be diminished. Think about what would happen if all workers felt appreciated.

It would create a more positive work environment, people would be more committed to the company, would reach more of their potential, and the level of job satisfaction would rise. Dr. Paul White and I point the way, in our newest book: The 5 Languages of Appreciation in the Workplace. We believe that one person can start the process.

Drag or Joy

We often talk about marriage and family relationships, but many of us spend more of our waking hours at work than we do at home. So, how are your work relationships going? Work can be a drag or joy and much depends on the kind of relationships you have with your co-workers. In my newest book, The 5 Languages of Appreciation in the Workplace, I address one of the key issues in creating a positive work climate:  Namely appreciation.

If you feel appreciated by your supervisor and co-workers, chances are you enjoy going to work. However, if you don’t feel appreciated, work may be simply a means to a paycheck. What Dr. Paul White and I discovered is that people have different ‘appreciation languages’. If you don’t speak their language, they won’t feel appreciated.

For more on changing your work climate visit:

Enhancing the Workplace

When I wrote the book: The 5 Love Languages, I had no idea that the book would sell 6 million copies and be translated into 40 languages around the world. I did know that the concept had the potential of enhancing marital relationships. Every weekend, couples tell me that the book literally saved their marriage. I have been greatly encouraged with the way God has used the book to help millions of marriages.

Over the past three years, I have been writing a new book that is designed to take the love languages to the work place. I teamed up with Dr. Paul White, a psychologist who has had 20 years experience with business leaders. The book is now available. The title? The 5 Languages of Appreciation in the Workplace.  We’re hoping that it will do for work relationships what The 5 Love Languages has done for marriages.

The 5 Langauages of Appreciation

On this Labor Day, I have a personal question. On a scale of 0-10 how much appreciation do you feel from your supervisor? For three years I have asked hundreds of people that question. As you can imagine, I have received answers all the way from 0 to 10. When I ask, Why? That is, “Why did you choose that number”, they tell me what makes them feel appreciated.

What I discovered is that what makes one person feel appreciated is not what makes another person feel appreciated. That became the foundation of my newest book: The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People. It is filled with practical help on how to create a more positive work environment. It’s available at book stores all over the country and online.