Do you know how to apologize? Chances are you do what your parents taught you, but that may not be enough. Dr. Jennifer Thomas and I discovered that people have different ideas on what it means to apologize. In fact, there are five languages of apology. If you don’t speak the right language, you are not likely to have a favorable response. If you aren’t sure how to apologize, consider saying this: “I value our relationship. What do I need to do or say in order for you to consider forgiving me?” Their answer will reveal their ‘primary apology language.’ Express your apology in that language and you will likely receive forgiveness.